This Privacy Policy states how PalTech (“we”, “us”, “our”), headquartered in the USA, with development center in Hyderabad, India, collects, uses, transfers, and discloses the personal data of: 

1. Website visitors; 
2. Prospective, current, and former clients; 
3. Job applicants and contractors; 
4. Employees and stakeholders. 

We are the data controller under applicable data protection laws. 

“Personal Information” means any information that identifies, relates to, describes, or can reasonably be associated with an identified or identifiable individual, including but not limited to name, email address, phone number, company information, IP address, and online identifiers.

• Data You Provide: Contact details, job title, company name, billing details, event registrations, surveys, support requests. 

• Automatically Collected Data: IP addresses, browser type, device metadata, log files, cookies, usage patterns.

• Service delivery: fulfilling contracts and obligations. 

• Marketing & insights: email newsletters, client outreach, analytics—via consent or legitimate interest. 

• Recruitment & HR: under contractual necessity or consent. 

• Legal compliance: audits, regulatory reporting. 

• Business communications: communicating with clients, prospects, partners, and stakeholders through calls and SMS messaging platforms for promotional, informational, conversational, support-related, appointment-related, and service-related purposes.  

• Operational engagement: using business contact information obtained through professional interactions, business relationships, public business sources, partner ecosystems, or existing communication channels in accordance with applicable business communication practices and regulatory obligations. 

We may share data with: 

• Service vendors (cloud, analytics) 

• Professional advisors (legal, financial) 

• Law enforcement upon valid request 

• Affiliates, provided they adhere to this Policy 

International transfer: data may be hosted or accessed by staff/vendors in the US, EMEA, APAC; we secure transfers via contractual and technical safeguards. 

SMS Communication 

PalTech does not share, sell, rent, or disclose mobile numbers, SMS communication data, or messaging interaction records with third parties or affiliates for their independent marketing or promotional purposes. 

Information associated with SMS communication programs may be used for operational, promotional, informational, client engagement, scheduling, support, and service-related purposes in accordance with this Privacy Policy. 

PalTech may work with authorized communication and technology service providers strictly for communication enablement, infrastructure support, analytics, security, and operational delivery under applicable confidentiality and data protection obligations. 

We retain personal data only as long as necessary for business, legal, or compliance reasons.

We implement organizational, physical, and technological controls including: 

• Role based access controls 

• Infrastructure encryption in transit (TLS) and at rest 

• Regular vulnerability scans

You have the right to request: 

• Access to your personal data 

• Correction or deletion of inaccurate/outdated data 

• Restriction of processing 

• Withdrawal of consent (without affecting lawfulness of prior processing) 

• Data portability (subject to format availability) 

• To exercise any right, submit a written request to our Grievance Officer within 30 days of receiving your request. We will respond within 30 days or within the statutory period.

PalTech is certified under ISO 27001, HIPAA and has implemented robust security controls that establish a strong framework for safeguarding the personal data of site users and candidates including Protected Health Information (PHI). These information security measures are continuously monitored, enforced, and independently audited to ensure the highest standards of protection and ongoing improvement. All processing of Personal Data is conducted in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), ensuring lawfulness, integrity, confidentiality and accountability. 

PalTech may send conversational, informational, promotional, appointment-related, support-related, and service-related SMS communications to business contacts, clients, partners, prospective customers, and individuals interacting with PalTech through professional or business channels. 

Message frequency may vary depending on the nature of the interaction, engagement, or communication requirements. 

Recipients may opt out of SMS communications at any time by replying STOP. 

For assistance or questions related to SMS communications, please contact privacy@pal.tech. 

PalTech uses SMS communication channels in accordance with applicable business communication practices, operational requirements, and relevant regulatory obligations. 

No text message consent, mobile number information, or SMS communication data will be shared with third parties or affiliates for their independent marketing or promotional purposes.

PalTech reserves the right to change or modify this Privacy Policy from time to time with or without notice.  

Users are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy become effective once they are posted on this page.