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Retail & CPG Industry

Improve order-to-cash cycle through digital advancements
Retail and CPG
Improving customer experience, tracking user behaviour trends, unorganized data management and eliminating the gaps in finance processes are the challenges of retail players – which we focus on solving through our below offerings.

Retail Industry Segments We Serve

Retail and CPG
Brick & Mortar Stores
Developed a custom Point of Sale (POS) application with Inventory & Reward Management Systems
Retail and CPG
Speciality Retailer
Implemented a B2B Order Entry, Processing Fulfilment system to support Dropshipping business model
Retail and CPG
e-Commerce
Designed a CMS based e-Commerce site with heatmap tracking, campaigning & wallet functionality
Retail and CPG
Restaurants
Developed a Booking Management Solution to organize 300+ restaurant chain with zero intermediary
Retail and CPG
Retail Tech
Built a Loyalty Management Platform on order history data to provide special discounts, offers and run campaigns

What’s the next big thing in Retail

We assess your digital maturity and help you modernize your digital strategy to withstand the
market competition, adopt new business models and delight customers.

Retail and CPG

Our Offerings for Retail Payers

Retail and CPG
Platform Development
Develop futureproof B2C e-Commerce portals, B2B Order Management Solutions, Customer Relationship Management Systems, Supplier Portals and CXO Insights Apps
Retail and CPG
System Integrations
Integrate the Retail Ecosystem – Customers, Partners and Suppliers via proprietary, secured and monetizable APIs. Manage middleware by following retail specific EDI protocol communication.
Retail and CPG
Data Management
Design an NLP driven call centre CRM & analytics platform to automate thousands of member queries and update the peripheral LOB systems without manual effort.
Retail and CPG
COTS to Custom Conversion
Remove the burden of heavy licensing and hard to maintain commercial solutions by building secured custom applications leveraging the combination of modern programming + cloud + AI + partner APIs.
Retail and CPG
Artificial Intelligence
Design NLP driven user recommendation chatbots, CV driven visual search bots, customer service assistants, segmentation, demand prediction and optimal supply chain planning ML models.
Retail and CPG
Process Automation
Automate order approvals workflows, supplier query resolutions, accounts payable, accounts receivables, semi- structured data transfer between systems, and finance reconciliation processes.
Retail and CPG
Legacy Migration
Consolidate repeated solutions or sunset hard to maintain solutions or eliminate the technical debt through application and data portfolio rationalisation and recommending the best fit modern solution.
Retail and CPG
Rapid Application Development
Implement CMS or off-the-shelf platform driven rapidly deployable websites, online stores, customer login portals, supplier login portals, admin panels, mobile apps and CXO dashboards.

Solutions we have delivered across

PalTech has delivered the below Order 2 Cash digital solutions for our retail industry clients to enhance their customer experiences, optimize operations, and drive business growth.

Retail and CPG

Featured Insights

Retail and CPG

BLOG

The ROI of Automation for Credit Unions

Automation is rapidly reshaping industries worldwide, and credit unions are no exception. In an increasingly competitive financial landscape, automation promises to streamline processes, reduce costs, and improve member experiences. The return on investment (ROI) from automation can be substantial, often translating into significant financial gains and improved service delivery.

7 minutes read | Feb 05, 2025

Retail and CPG

TECHNOLOGY

Features Comparison: Playwright vs. Cypress

Cross-Browser Support Playwright: Supports a variety of browsers, such as Chromium, Firefox, and WebKit. This makes it ideal for comprehensive cross-browser testing, allowing teams to test on different platforms, including Safari and mobile browsers. Cypress: Primarily supports Chromium-based browsers (like Chrome and Edge), with only experimental support for Firefox and no support for WebKit or […]

4 minutes read | Jan 17, 2025

Retail and CPG

TECHNOLOGY

Evolution of Deployments: From Physical Servers to Container Orchestration

In the swiftly evolving domain of IT, the journey from physical servers to advanced container orchestration has fundamentally reshaped our approach to software deployment and infrastructure management. This transformative progression addresses past limitations and ushers in new paradigms, redefining operational strategies and practices. Let us explore evolution of deployments and how these technological advancements have […]

6 minutes read | Dec 27, 2024

Retail and CPG

TECHNOLOGY

Migrating from Legacy FCM APIs to HTTP v1 API

Introduction: Why the Migration is Essential?  Google Firebase is deprecating legacy Firebase Cloud Messaging (FCM) APIs, encouraging developers to migrate to the HTTP v1 API. This shift brings improved security, greater control, and enhanced capabilities. If your application relies on FCM APIs for messaging, and your deadline is over, we can reach out to Firebase […]

3 minutes read | Nov 01, 2024

Why Choose Us?

Up to 40% faster time- to-market using frameworks

Technical Debt & Product Scope Creep eliminated

Partnerships and Support plans with Cloud providers

Products backed by Solution Architect + Functional SME

Get In Touch

Let’s create something awesome together.

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