Client Stories

What Our Clients Say

See how PalTech helps clients accelerate delivery, modernize platforms, and build with confidence — in their own words.

Business Process Automation
PalTech Drives Claude-Powered Supplier Management at Techigai

Raghav Kandanelly shares how PalTech leveraged Claude across development, testing, code review, and compliance to streamline supplier management and accelerate delivery.

"Before implementing the Supplier Product and Compliance Management Portal, our onboarding, product approvals, document verification, invoices, and rebates required significant manual coordination across disconnected workflows. PalTech delivered a centralized platform that provides suppliers and internal teams with visibility from initial registration through approval and product publication. The platform also uses Claude-assisted processing to analyze W-9 forms and Certificates of Insurance, identify missing or inconsistent information, and present exceptions for human review."

Business Process Automation
Raghav Kandanelly
Associate Director, Techigai

Before implementing the Supplier Product and Compliance Management Portal, our onboarding, product approvals, document verification, invoices, and rebates required significant manual coordination across disconnected workflows.
PalTech delivered a centralized platform that provides suppliers and internal teams with visibility from initial registration through approval and product publication. The platform also uses Claude-assisted processing to analyze W-9 forms and Certificates of Insurance, identify missing or inconsistent information, and present exceptions for human review.
The solution reduced manual processing effort by approximately 60%, shortened supplier onboarding and approval cycles by 70%, and improved compliance-exception resolution time by 55%. Moving approved products to our sales channels faster also improved the revenue-activation cycle by approximately 40%.
PalTech successfully combined business-process knowledge, engineering expertise, and responsible AI adoption to deliver meaningful operational results.

Business Process Automation
Raghav Kandanelly
Associate Director, Techigai

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