Providing continuous support to customers for product enhancements, customizations, infrastructure monitoring, ecommerce and payment gateway integrations.
Solution
- Design and implementation of multiple ecommerce and payment gateway integrations for end customers
- Client Assistance to provide production support and maintenance for their customers by building custom features and resolving production issues
- Continuous support to upgrade the customer’s sites to newer product versions
- Infrastructure monitoring and resolution of environment issues to reduce customer downtime
- Business Analysis of new feature initiatives for the product in Finance, Supply Chain and Ecommerce
- Revamping the outlook of Marketing sites and Customer sites through Front End Support
Key Features
- Payment gateway integrations
- E-Commerce connector integrations
- Infra Monitoring and Business Support
- Front End Redesign
- Customer Enhancements and Maintenance
Key Metrics
25+
More than 25+ End Customers serviced
5
E-Commerce Connectors Integrations
2
Payment Gateway Integrations
~90%
Performance Improvement for core customizations
Technology Stack
